Website: www.desertsafaritravels.com
1. Preamble

1.1. This privacy policy governs the procedures of Desert Safari Travels, also known as Desert Safari Travels FZE (“Desert Safari”), under the licence number 4418214.01. It outlines how we collect, use, and protect personal data obtained through contract fulfillment and website usage. Our operations are compliant with relevant data protection laws, ensuring confidentiality, lawful processing, and data security.

2. Data Collection

2.1.Desert Safari collects personal data through two primary channels:
Direct input/notification by customers, including interactions via WhatsApp, Chat, and other Meta platforms.
Interactions with our website and booking systems.

2.2. Types of data collected may include, but are not limited to:
Customer input during contract initiation and/or fulfillment (e.g., name, email, phone number).
Data collected during website visits (e.g., IP address, browser information).

2.3. Additional data may be collected through website and booking system usage, such as device-related information and location data, to personalize and improve our services.

3. Purposes and Legal Bases of Processing

3.1. Desert Safari processes personal data for the following purposes:

Fulfillment of contracts and purchases (legal basis: contract performance).
Compliance with legal obligations, such as tax requirements (legal basis: legal obligation).
With user consent, for purposes specified during consent (legal basis: consent).

3.2. Desert Safari uses cookies and similar technologies for various purposes detailed in our cookie policy at [insert link to cookie policy]. These technologies help us ensure website functionality, prevent misuse, and personalize user experiences.

3.3. Interaction via our contact or support forms involves storing provided information to process inquiries and support services, maintaining our legitimate interest in customer relationship management.

3.4. Social media plugins from platforms like Facebook and LinkedIn are integrated to enhance user interaction. Interaction with these plugins may involve data transmission to respective social media servers, subject to their privacy policies (Facebook’s privacy policy).

4. International Data Transfers

4.1. Desert Safari Travels is committed to ensuring that all international data transfers, including those involving data collected through WhatsApp interactions, fully comply with applicable data protection regulations.

We strictly adhere to GDPR principles for our clients in the European Union (EU) and follow UAE data protection laws to maintain the highest level of data security and privacy. Our data transfer practices are designed to protect user information from unauthorized access, misuse, or disclosure, ensuring a secure and transparent process.

4.2. When transferring personal data to countries outside the EU/EEA, we implement robust safeguards to ensure compliance with international data protection standards.

These transfers are conducted based on adequacy decisions, which recognize certain countries as having equivalent data protection laws, or through legally binding agreements such as Standard Contractual Clauses (SCCs).

Additionally, we may use other recognized mechanisms, including binding corporate rules or specific user consent, to ensure that your personal data remains protected at all times.

We continuously review and update our data transfer practices to align with evolving regulations and industry best practices, prioritizing the security and privacy of our users.

5. Data Security

5.1.Desert Safari Travels implements robust security measures to protect personal data from unauthorized access, use, or disclosure. These measures include advanced encryption protocols to safeguard sensitive information, strict access controls to ensure only authorized personnel can handle data, and regular security audits to identify and address potential vulnerabilities. Additionally, we continuously update our security practices to align with industry standards and best practices, ensuring the highest level of data protection for our customers.

6. User Rights

6.1. Users have specific rights regarding their personal data, including the right to access, correct, delete, and object to its processing. We are committed to ensuring transparency and giving users control over their information. If you have any requests related to WhatsApp data processing, you can reach out to us through our designated contact channels, and we will address your concerns promptly and in accordance with applicable data protection regulations.

7. Updates and Notifications

7.1. Desert Safari Travels will notify users of any changes to this privacy policy, particularly concerning updates related to WhatsApp API integration or data handling practices.

8. Contact Information

8.1. For questions or concerns regarding privacy practices or data protection, please contact us at +971524835719